Outsourced administrative operations for title companies

Give your title team capacity without adding permanent payroll.

RedeemTitle takes on defined clerical and administrative title workflows—from records research and release follow-up to document coordination, backlog support, and curative administration—while your team retains professional control.

Begin with a brief, non-sensitive description of the workload or issue.

Defined scopebefore work begins
Flexible capacitywithout fixed payroll
Visible progresswith organized evidence
Your final authorityalways retained

Direct accountability

Owner-led accountability. Written scope. Clear handoff.

RedeemTitle is led by Michael Russell, who remains directly accountable for client communication, scope, quality, and delivery. Every assignment follows a controlled process and ends with organized work product your team can review and use.

RedeemTitle logo

Michael Russell

Owner | RedeemTitle

  • Owner-led client accountability
  • Written scope and fixed price
  • Documented sources and visible status
  • Defined quality-control handoff

Administrative support lanes

Put defined title-company work in capable hands.

RedeemTitle works around your existing process. We add organized execution capacity without replacing the people responsible for legal sufficiency, underwriting, escrow, closing, or recording.

01

Public-record and document retrieval

Locate, organize, and return authorized public records and document references with a clear source trail.

02

Lien and release research

Research lender or servicer information, organize supporting records, and coordinate defined administrative follow-up.

Explore this support lane
03

Signature and document coordination

Track approved documents, parties, reminders, return routing, and status without providing legal explanations or execution judgments.

04

Client-directed document administration

Populate approved forms and templates from verified facts and written client instruction for the title company’s final review.

05

Queue and backlog support

Take on a defined inventory or workflow so internal title staff can regain capacity without adding permanent payroll.

Explore this support lane
06

Curative administration

Support simple-to-intermediate clerical curative matters through research, follow-up, coordination, and organized cure packages.

Explore this support lane

Tangible work product

Your team receives more than an email saying “done.”

Each written scope identifies the exact return package. Depending on the assignment, it may include one or more of these practical deliverables.

Document index

A structured inventory of the documents reviewed or retrieved, with source details when applicable.

Factual research summary

A concise account of what was found, where it was found, and which factual questions remain open.

Missing-item or exception list

A clean list of missing, inconsistent, or unresolved administrative items for your team to evaluate.

Contact and follow-up log

Documented outreach, responses, dates, and next steps for approved coordination assignments.

Status tracker

Visible progress, dependencies, open items, and completion status for queues and multi-step work.

Administrative return package

Organized work product returned in a client-ready package for the title company’s final review and action.

Fixed assignment pricing

Pay for the work—not for an hourly meter or an issue count.

Every engagement has a written scope, deliverable, completion condition, and fixed price. Larger or unusual projects receive a custom fixed quote before work begins.

Quick assignment

$95

A narrow, clearly defined administrative task.

Good-fit examples

  • One routine record pull with source details
  • A status verification or small document index
  • One contained factual lookup or organization task

Standard file assignment

$195

A complete, manageable file-level project.

Good-fit examples

  • File cleanup with a missing-item or exception list
  • A factual research summary with supporting sources
  • Routine, contained document or party coordination

Extended assignment

$295

Deeper research or multi-step administrative coordination.

Good-fit examples

  • Research across multiple sources or related documents
  • A workflow requiring several supported follow-ups
  • A more involved clerical curative package

Backlog sprint

From $800

A written batch of similar files or tasks.

Good-fit examples

  • A capped batch of similar file-cleanup assignments
  • A defined research or release-follow-up queue
  • A repeatable workflow with written batch limits
No cure-counting.A file may contain no formal defect, one issue, or several connected clerical problems. The quote follows the agreed administrative assignment. Approved outside costs are separate. Rush work, when available, is 25% with a $75 minimum.

A low-risk first step

Start with one useful assignment—not a major outsourcing commitment.

A qualified title company may submit one small, clearly defined administrative assignment at no charge. It is limited to one Quick-tier assignment, confirmed in writing before work begins. Outside costs and larger assignments are not included.

1 Quick-tier assignmentScope approved before workNo outside costs included
Request a starter assignment

Appropriate clerical matters may include

Unreleased mortgages and lien-release follow-up

Missing or unclear assignments

Name, date, and signature discrepancies

Payoff and lender or servicer research

Minor chain-of-title clerical inconsistencies

Client-directed corrective document coordination

Two-step intake

Discuss the work first. Transfer file material only after the lane is approved.

Ordinary email is for fit and scope—not for confidential file contents.

01

Send a non-sensitive overview

Share your company, role, workload type, approximate volume, and desired timing. Do not attach file documents at this stage.

02

Use an approved transfer path

After fit and scope are confirmed, use your company’s approved secure system or a restricted, client-specific transfer location provided for the assignment.

Keep sensitive data out of ordinary email. Do not send Social Security numbers, full account numbers, financial credentials, wire instructions, or unnecessary nonpublic personal information.

Start with the workload

A controlled operating relationship

Useful capacity without blurred authority.

Every assignment has a defined lane, one responsible contact, visible status, and a clear line between administrative execution and professional judgment.

  1. 01

    Identify the workload

    Tell us which queue, project, or clerical issue is consuming staff time and what outcome your team needs from the administrative work.

  2. 02

    Define the lane and boundaries

    We confirm the scope, deliverables, dependencies, client responsibilities, price, and completion condition in writing before work begins.

  3. 03

    Execute and keep the file visible

    RedeemTitle researches, retrieves, coordinates, follows up, and organizes the work while documenting status and open items.

  4. 04

    Your team retains final authority

    The title company reviews the work, makes all legal and underwriting decisions, approves final documents, and handles execution and recording.

A clean administrative handoff

RedeemTitle organizes the work. Your team decides what happens next.

RedeemTitle supplies defined administrative execution and factual work product. The title company retains legal judgment, underwriting, final document approval, execution, escrow, closing, and recording authority.

Frequently asked questions

Start with the work your team needs moved.

A brief conversation is enough to determine whether the queue or project fits an approved RedeemTitle support lane.

Email Michael
Is RedeemTitle only a curative company?

No. RedeemTitle is an outsourced administrative-operations partner for title companies. Curative administration is a core service lane, alongside defined records research and retrieval, lien and release follow-up, signature and document coordination, backlog support, and client-directed document administration.

What work can RedeemTitle take off our team’s plate?

We take on clearly defined clerical and administrative title workflows that can be completed without RedeemTitle making legal, underwriting, escrow, or ownership decisions. Each engagement is scoped around the specific queue or project your team wants supported.

What remains with the title company?

The title company or its qualified professional retains legal judgment, underwriting, title opinions, final document approval, execution decisions, escrow, closing authority, and recording responsibility.

How is broader administrative work priced?

By assignment—not by the number of issues in a file and not by an open-ended hourly meter. We evaluate the defined scope, research depth, coordination, quality-control requirements, and dependencies, then confirm one fixed price in writing before work begins.

What if a file is messy but does not have one specific curative issue?

That is still appropriate work. A file-cleanup assignment can include organizing the record, identifying missing or inconsistent items, building a factual exception summary, documenting status, and returning a clearer file for your team’s review. The assignment is priced for the defined work—not for finding a particular number of defects.

Is a complimentary first assignment available?

Yes. A qualified new title company may receive exactly one complimentary Quick-tier assignment after RedeemTitle confirms the scope in writing. The assignment may be a small clerical curative matter, file cleanup, factual lookup, record pull, or similar approved task. Outside costs are excluded, and larger work is quoted before it begins.

How should we begin without emailing sensitive data?

Start with a brief, non-sensitive description of the queue or issue. Do not send Social Security numbers, full account numbers, financial credentials, or unnecessary nonpublic personal information through ordinary email. We will identify the appropriate next step if additional information is needed.

What is outside RedeemTitle’s scope?

RedeemTitle does not provide legal advice, title opinions, underwriting decisions, quiet-title work, probate or litigation strategy, court filings, attorney-only instruments, representation, escrow, disbursement, closing approval, or independent selection of a legal cure.

A practical first conversation

Where is your title team losing time right now?

Describe the queue, backlog, research need, coordination problem, or clerical curative issue. We’ll tell you whether it fits and what a controlled engagement would require.